an innovative Law Firm with new ideas that we believe in passionately. That
belief creates a very special culture.
entrepreneurial, because delivering big ideas doesn’t happen by chance. Our
whole team is passionate about improving our service. This is our focus and
we’re committed to understanding the big things and little things that give our
clients and customers a problem and fixing them.
agile because time is precious when you’re determined to deliver change for our
clients and customers. That means flexibility, being decisive, and not doing
ambitious because we want to deliver our goals and we don’t believe in
business is made up of determined people who care about what we do and because
we’re a close-knit team we know we can rely on each other. Our firm’s values
are to be ‘Open’, ‘Straightforward’ and ‘Fair’ and we behave this way with our
clients, customers and each other. Honesty and respect are imperative to us and
we believe we can’t achieve our goals without them. Everyone in our team makes
a huge contribution and works hard to deliver. There’s no buck-passing because
we take a collective responsibility. It means you can expect us to deliver on
our commitments and stay informed. We’re a modern business so we work in a
modern way. Our technology is cutting edge and our solutions are creative
because we want to deliver new and better ways of doing things. We can’t tell
you exactly where we’ll be in 5 years’ time, but we do know where we want to be
and we’ll continue to push the boundaries to get there
SOLICITOR DIRECTOR - CHIEF OPERATING OFFICER
is our Director of Legal Services and oversees all of our advocacy and
litigation. James has over 40 years of experience in dealing with both complex
commercial litigation and consumer debt recovery for both large and small
corporations. James has also acted in many complex and high profile regulatory
and litigation cases and is a well-known legal personality and advocate whose expertise
is highly sought after. James’ focus is on delivering and developing our
bespoke litigation service.
DIRECTOR - COMPLIANCE OFFICER FOR LEGAL PRACTICE (COLP)
Khurram is a former President of the West Essex Law Society and is extremely knowledgeable in all matters appertaining to compliance and regulation. Khurram has extensive experience in all aspects of debt recovery and in the setting up of compliance, management and audit systems for clients with debt portfolios and is instrumental delivering our client reporting processes. Khurram’s focus is to ensure that in the increasingly changing legal and regulatory environment that we continue to develop and deliver compliance protocols that are efficient, cost effective and transparent.
COMPLIANCE OFFICER FOR FINANCE AND ADMINISTRATION (COFA)
is a qualified Chartered Accountant with nearly 30 years’ experience both
within accountancy practice, business and firms of solicitors. Ian also has
around 12 years of experience within debt recovery. Ian is our Compliance
Officer for Finance and Administration and oversees all of the Financial
aspects of the business and this includes ensuring that the business complies
with the Solicitors Accounts Rules, as well as compliance with other Finance
and Non-Financial obligations and is a pivotal member of our Management Team
and is responsible for implementing our business plan.